Privacy

Our commitment with your Privacy

Speech therapy is a healthcare profession governed by a code of ethics, which outlines the legal obligations of speech therapists and their responsibilities in handling personal data of patients and their families. Ensuring the confidentiality and privacy of such data is essential.

For this reason, we have partnered with SkypLabs, a cybersecurity company that contributed to the development of our website and provides us with tools such as Jitsi Meet, LiberaForms, and Signal. These platforms ensure comprehensive protection of patient and family information. They are tools with a no-data-collection policy and use end-to-end encryption.

Thanks to our collaboration with SkypLabs, we can assure all our patients that the tools used during treatment meet the highest privacy standards, ensuring that:

  • Data is used exclusively for treatment purposes and to address patients' or  their legal representative's questions.

  • No cookies are used on our platform.

  • Data will not be shared with third parties without the consent of the patient or their legal representative. In cases where collaboration with teachers, healthcare professionals, or family members is necessary, explicit consent will be obtained from the patient or their legal representative.

Privacy Statement

Your privacy is very important to us. All your personal data will be treated with strict confidentiality and in accordance with current Spanish and European data protection legislation, including:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (General Data Protection Regulation, GDPR).

  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, which implements the GDPR in Spain.

How will your data be processed?

Purpose:
Your data will be used solely for professional purposes related to speech therapy: assessment, treatment planning, therapy sessions, and resolving your questions.

Access and confidentiality:
Thanks to end-to-end encryption, only the speech therapist will have access to your data and messages. This information will not be shared with third parties, unless legally required or with your explicit consent.

Legal rights:
In accordance with the GDPR and Organic Law 3/2018, you have the right to access, rectify, delete, object, request data portability, and limit the processing of your data. If you are not of legal age to give consent in Spain, your legal guardians must provide it.

Security:
All data is encrypted during transmission and storage using end-to-end encryption when applicable. Technical and organizational measures are in place to protect your information against unauthorized access, loss, alteration, or disclosure.

Data retention:
Your data will only be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Contact and complaints:
If you have any questions or concerns about how your data is used or stored, please contact us. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) or the Official College of Speech Therapists of the Valencian Community (COLCV) if you believe your rights under the GDPR or Organic Law 3/2018 have been violated.